If you need a website but you don’t know where to start, it can be very easy to suffer a little ‘ostrich syndrome’ and shy away from the idea. No matter your level of understanding or competency, we can guide you the whole way or if you prefer, we can manage the ideas and creation in its entirety. The only way to start is by speaking to us.

Unless a business is brand new, it’s rare that they have never had at least some website presence in the past. This means that taking a customer on from a previous web design agency is something we do more often than anything else in our business. Some web agencies are very professional in the event of a client choosing to move, whereas some bad-eggs can be a bit salty. Ultimately, if you’re website is bought and paid for, and there are no clauses in your agreement with them, then the website company should have no qualms helping you move to a new provider. There is always a solution, so if you are choosing not to enquire because you’re worried about how you’re existing provider may react, speak to us and we will help you understand and overcome any concerns.

This one really depends on your current site. First thing to note is that we work exclusively with websites on the WordPress platform. Partly because we’re very good at it but also because it is the most widely used website content management system (CMS) in existence, and by a long way too. This means WordPress is naturally well-documented and has a huge community of developers making it a platform entirely flexible to suit almost any need.

With this in mind, if your site is on a different CMS then we would not take it on board as is. Don’t worry though, there may be the option for us to transfer it over to a WordPress site for an affordable and subsidised cost!

If your site is already WordPress, then chances are we can take it on board. There are few exceptions to the rule, for example if the site is excessively old, poorly made, or in some worst case scenarios we have seen sites filled with malware (we wouldn’t touch them with a barge pole).

If you’re unsure which platform your existing site is built upon, either get in touch with us or type your website URL into a free online tool such as whatcms.org.

We refer back to the huge industry secret mentioned above. The one that all website design agencies know yet hardly any want to address – a website that is not professionally marketed after it is set live WILL NOT PERFORM. It is the equivalent of opening up a store in the middle of the desert and not telling anyone – you’ll never get found.

Actively marketing your website does not have to cost you a penny, and good results can be achieved without an agency like ours through effective email marketing, blogging, and social media management. Sure, we offer those services along with many others, but if you really wanted to you could tackle them yourself. The point we are making is that if you are not prepared to invest time or money into the site in order to generate a steady flow of traffic, then nobody is ever going to land on your site and you may as well not have one.

Professional website design and development is certainly up there when it comes to cost simply down to the sheer amount of hours that agencies like ours put into each and every website build. The way we see it, it’s all about making a return on your investment and having your website work for you.

With so many millions pumped into their TV marketing campaigns, you may be considering the ‘self-build website’ options via Wix or GoDaddy, but if you take nothing else away from reading this we implore you not to go down this route for your own sanity. A cheap DIY website will never truly perform for your business and you will never prosper.

Dependent on your needs, our websites typically range anywhere from £1,000 to £10,000, but can be more or less dependent on the individual client and their needs. We’re very upfront about our costs and it costs you nothing to get a quote, with absolutely no obligation to proceed so it’s worth the conversation. If nothing else this could be used as a benchmark to ensure you’re getting a good value proposition from another web agency in Grimsby or further afield.

If you’ve had a website quote and there is no mention of ongoing costs you need to be concerned for a few reasons. Compare it to buying a brand new Mercedes from the local dealership and expecting a life-long service package, with free tyres every 10,000 miles, all included within the initial cost. Whilst it’s nice to dream, it is unrealistic and Mercedes would soon run into financial trouble. Now consider that tech moves a lot faster than the automotive industry, so we perform a ‘service’ on your site every-single-month.

To look after a website that’s complex like a WordPress site, with a variety of the core software itself, the theme and any plugins which all need regular maintenance and management, you need time, effort and expertise. Those three things are not free, not to a healthy and functional business anyway, yet they are absolutely essential! If you are not paying for this as an ongoing service, chances are your site is being neglected and left to become outdated. This is a huge security risk.

Next we have the actual cost to host the site itself. All agencies, whether they have their own server farm in-house or if they ‘rent’ this service from another supplier. No matter which route, it is a cost that we incur, so naturally this is passed down to the customer.

In short, any business willing to host and manage your website free of charge is their doing so at a loss which is bad business and will never last, or they not fulfilling their obligation to keep your site healthy.

A long answer to a short question but to summarise, yes there are ongoing hosting and maintenance costs alongside costs for the build itself. If you would like to find out more please get in touch and the costs will be discussed with you up front.

As part of every web project we undertake, a free training session on how to use and edit your website content is provided upon launch of the site. Once we’re happy that you’re comfortable enough to be making the changes alone, we will provide you with editor access so that you can make your own amends independently of us should you wish. You’re never alone though, of course we are always on the other end of the phone should you need advice.

We’re always working on new things, so how soon we can begin with your new project depends largely on what work we have in the pipeline. Once you’ve given the go ahead to begin your project, typical turnarounds can range from 2 weeks to 2 months, depending largely on the scale of the project but more often than not, this time is mostly impacted by the client (how quickly you can respond, provide information, sign off ideas etc). With this in mind, if you need your new site live for next month, that’s more than possible and our team are willing to work day, night and weekends to get it there – but we need you to show just as much commitment.