If you’ve had a website quote and there is no mention of ongoing costs you need to be concerned for a few reasons. Compare it to buying a brand new Mercedes from the local dealership and expecting a life-long service package, with free tyres every 10,000 miles, all included within the initial cost. Whilst it’s nice to dream, it is unrealistic and Mercedes would soon run into financial trouble. Now consider that tech moves a lot faster than the automotive industry, so we perform a ‘service’ on your site every-single-month.
To look after a website that’s complex like a WordPress site, with a variety of the core software itself, the theme and any plugins which all need regular maintenance and management, you need time, effort and expertise. Those three things are not free, not to a healthy and functional business anyway, yet they are absolutely essential! If you are not paying for this as an ongoing service, chances are your site is being neglected and left to become outdated. This is a huge security risk.
Next we have the actual cost to host the site itself. All agencies, whether they have their own server farm in-house or if they ‘rent’ this service from another supplier. No matter which route, it is a cost that we incur, so naturally this is passed down to the customer.
In short, any business willing to host and manage your website free of charge is their doing so at a loss which is bad business and will never last, or they not fulfilling their obligation to keep your site healthy.
A long answer to a short question but to summarise, yes there are ongoing hosting and maintenance costs alongside costs for the build itself. If you would like to find out more please get in touch and the costs will be discussed with you up front.